Frequently Asked Questions
Everything you need to know about your RPM SXS order
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a refund.
Do you offer international shipping?
Yes, we ship worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How should I care for my RPM SXS apparel?
To preserve the quality of the fabric and prints, we recommend machine washing cold with like colors and hanging to dry.
Can I exchange an item for a different size?
Yes, we offer free exchanges for different sizes. Simply visit our returns portal to start the process and print your prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.